Shipping policy
Shipping Policy
Processing Time:
Orders are typically processed within 2-5 business days after order is confirmed. Please note some of our items are pre-orders. Please note that processing times may vary depending on order volume and product availability. You will receive an email confirmation with tracking information once your order has shipped.
Shipping Methods:
We offer several shipping options for your convenience, including standard and expedited shipping. Shipping times may vary depending on your location and the shipping method selected during checkout.
Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address and the selected shipping method. We strive to provide affordable and timely delivery options.
Delivery Times:
- Standard Shipping: Typically delivered within 5-7 business days (varies by location).
- Expedited Shipping: Typically delivered within 2-3 business days (varies by location).
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status on the carrier’s website.
International Shipping:
At this time, we only ship within the United States. We are exploring options for international shipping in the future and will update this policy if available.
Shipping Delays:
Please note that delivery times are estimates and may be affected by factors such as weather, holidays, or carrier delays. We are not responsible for any delays caused by the shipping carrier.
Incorrect or Incomplete Shipping Information:
Please ensure that your shipping address is correct and complete. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided at checkout. If you notice any errors in your shipping address, please contact us immediately.
Damaged or Lost Orders:
If your order arrives damaged or you believe it was lost during shipping, please contact us within 7 days of receiving your shipment so we can assist with filing a claim or sending a replacement.
Thank you for shopping with us! We appreciate your support of our fraternity chapter and are committed to getting your order to you as quickly and safely as possible.